Thank you for leaving this kind review! We're happy to hear that our customer service was able to quickly resolve any issues with your previous batch of cups. We strive to provide excellent service and we're glad we could make things right for you. Enjoy your new cups!

Thank you for bringing your experience to our attention and allowing us the opportunity to rectify the situation. We sincerely apologize for any inconvenience caused by the print issue with your tumbler.

After reviewing what happened, we have taken steps to improve our printing process and ensure better quality control in our approval procedures. Your feedback has been invaluable in helping us address these areas of improvement.

We're delighted to hear that you've accepted our offer to send you two new tumblers. Rest assured, we're committed to providing you with products of the highest quality and ensuring your complete satisfaction.