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FAQs

How long does it normally take to receive my order?

Most items are POD-Print on Demand; meaning that they are created once they are ordered. Most Items (Mugs, T-Shirts, Hoodies, Tumblers(except the 40oz tumblers) and Most Gifts ( puzzles, notebooks, desk mats and Most Home Decor items ship within 3-5 Business days and should arrive at your home within 2 weeks or less. If you should have further questions, please email us at questions@creationsbychrisandcarlos.com If you are unsure about the shipping times for a specific product, feel free to reach out to us for more detailed information.

Can I order something more specific or custom made?

Of Course! We specialiize on doing custom items that you will fall in love with. please reach out to our team with specifics on what you are looking for at: questions@creationsbychrisandcarlos.com Discover the charm of custom-made items designed just for you. Share your vision with our team at questions@creationsbychrisandcarlos.com for a unique creation.

What if I change my mind and I need to cancel my order?

please reach out to us as quckly as you can. Most items are transmitted to the printer witin 45 min of your order. Our window of canceclation is within 24hrs. To ensure timely resolution, we recommend reaching out to us promptly. The majority of items are sent to the printer within 45 minutes of ordering. Kindly be aware that our cancellation timeframe spans 24 hours.

Send cancelation requests to questions@creationsbychrisandcarlos.com along with your Name, Email and Order #

Do you host greeting card workshops anymore?

We certainly do! We took a short break due to Covid19 and are ready to get back to the fun. We host in home workshops and host workshops in your local Michaels stores. reach out to our customer service email at workshops@creationsbychrisandcarlos.com and we can arrange some dates. Our workshops offer a unique blend of creativity and education, perfect for those looking to explore their artistic talents.

How much do your Greeting Card Workshops cost?

Our Costs both at home or Michaels Greeting Card Workshops are $25.00 a person. Join us in experiencing the magic of Michaels Greeting Card Workshops, priced affordably at $25.00 per person.

Any further questions, please contact us as: workshops@creationsbychrisandcarlos.com

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